Chockstone Forum

      Sponsored By
      ROCK
   HARDWARE

Chockstone Photography

Australian Landscape Prints

Chockstone Forum - Gear Lust / Lost & Found

Rave About Your Rack Please do not post retail SPAM.

Topic Date User

Wild Country Rock Recall 7th October 2013 18-Oct-2013 At 1:35:05 PM EE

Message

Hi All,
We just wanted to post and thank everyone for their patience with this recall. I also wanted to let people know that we have received a great deal of WC Rocks over the last week, and I'm sure will continue to do so over the coming weeks.

We've currently processed the entire lot into our internal records, and will be matching those up to the Wild Country Online DB either this afternoon or Monday morning. There's still a number of sets that have been lodged on WCs site, but not received here in our warehouse.

For those who still have rocks that they haven't sent in, please proceed using the WC Recall Onilne DB, as this will be the most efficient way for everyone (WC and ourselves) to keep track of the batch of returned units.

Regarding replacement stock, we again thank everyone for their patience with this. It is a sad reality that with the recall, a very large proportion of our stock was affected. We are hoping to have replacement stock available to everyone in Early November. We do understand the frustration with this, especially with Spring in full swing and Summer on it's way.

Thanks again for your understanding with recall. We're looking forward to getting everyone back with their gear as soon as possible.

Regards,
EE.