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Chockstone Forum - Gear Lust / Lost & Found

Rave About Your Rack Please do not post retail SPAM.

Topic Date User
Mountain Equipment - great customer service 16-May-2011 At 2:23:17 PM Zane Priebbenow
Message
I was at a local Sydney crag on Friday when another group of climbers notice some Dragon cams on my rack. I hadn't heard about the recall on the size 4 and 5s at that stage and two of my cams fit the bill. As it turns out these guys staff the Mountain Equipment stores in Sydney and offered to return the cams to DMM via the distributor on my behalf. Now that's what I call customer service extending all the way out to the crag, more so considering the cams weren't purchased form their store in the first place. Thanks Simon and co.

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