General Climbing Discussion

Topic	Date	User
Another poor service story	14-Jul-2004 At 9:42:05 AM	tobyc
Message
I love reading these sort of threads where one person who is clearly a genius likes to share his genius and lack of social skills with the world. Would be great to get your take on which outdoor retailers have a uniform level of customer service, knowledge/skills to satisfy every potential customer and their subjective take on what they think constitutes excellence. Suppose when you asked to speak to someone who might be better equipped to help you they said no? The way I see it is you are either part of the problem or part of the solution.

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